I did come across software help on the Pfaff website. It is http://threadcache.premierplusembroidery.com/ . This is where you can access the cache online.
I called Pfaff about the app and they are going to get back with me. However, whether they fix this or not I have come up with a simple solution.
Go to the threacache website on your iPhone.
Click on the actions button.
☝
Click on the Add to Home Screen button.
Click Add and there you have it!
HTH,
Elaine
Update: If you have Premier you can not use the Thread Cache app. Saving the webpage to the homepage is the best option for iPhone users.
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